I remember the days when businesses tiptoed into digital transformation with trepidation.
Backup paper records hidden in drawers like security blankets. Now, we’ve swung so far in the opposite direction that AI-generated nonsense is gospel for some. The ‘I ❤️ Tech’ crowd reminds me of people who used to forward chain email…
I remember the days when businesses tiptoed into digital transformation with trepidation.
Backup paper records hidden in drawers like security blankets. Now, we’ve swung so far in the opposite direction that AI-generated nonsense is gospel for some. The ‘I ❤️ Tech’ crowd reminds me of people who used to forward chain emails in the early 2000s (blind trust in the magic of the machine).
The hunger for speed, certainty, and automation comes from a place of very human vulnerability. We want clarity. We want shortcuts. We want to believe there’s an answer out there that will make things easier, faster, and smarter. But in doing so, we risk outsourcing not just tasks but thinking itself. And that, to me, is the real danger - not AI replacing humans, but humans relinquishing their own discernment in the face of AI’s confident mediocrity.
I haven’t been directly involved in a user conversion for sone time but from talking to my son (who is also a consultant ) I think users can hardly wait to get using new systems
As you discuss I believe that the average human’s ability to discern and evaluate new information has been diminishing for 15 plus years due to technology (I have planned a series about this called digital fools). AI will accelerate it especially once it has reached “AGI”
Ahhhh nostalgia!
I remember the days when businesses tiptoed into digital transformation with trepidation.
Backup paper records hidden in drawers like security blankets. Now, we’ve swung so far in the opposite direction that AI-generated nonsense is gospel for some. The ‘I ❤️ Tech’ crowd reminds me of people who used to forward chain emails in the early 2000s (blind trust in the magic of the machine).
The hunger for speed, certainty, and automation comes from a place of very human vulnerability. We want clarity. We want shortcuts. We want to believe there’s an answer out there that will make things easier, faster, and smarter. But in doing so, we risk outsourcing not just tasks but thinking itself. And that, to me, is the real danger - not AI replacing humans, but humans relinquishing their own discernment in the face of AI’s confident mediocrity.
That word again - "discernment."
Brilliant as always David.
I haven’t been directly involved in a user conversion for sone time but from talking to my son (who is also a consultant ) I think users can hardly wait to get using new systems
As you discuss I believe that the average human’s ability to discern and evaluate new information has been diminishing for 15 plus years due to technology (I have planned a series about this called digital fools). AI will accelerate it especially once it has reached “AGI”